Professional Fan

Has the machine been tested or certified for safety standards in the industry?

Yes, we have various certifications for this industry, which can be found in the download area.

Is there a replacement parts service?

We have professional after sell service department, can offer the repair method and video to teach you how to repair the units, we have all the replacement parts for our unit

Does the machine come with a warranty or support services?

Main Spare parts(heater, MPCB, Pump)One-year warranty is provided; if the machine is damaged due to the use of inferior consumables, it will not be covered by the warranty.

Are there specific maintenance requirements for the machine?

Yes, the machine requires regular maintenance to ensure a longer service life. Please refer to the user manuals for specific maintenance methods.

How easy is it to set up and operate the machine?

The machine is integrated and requires no assembly, just follow the user manuals will be fine.

What type of fluids or materials does the machine require for operation?

According to the user manuals, the machine should use corresponding consumables to achieve better output and reduce the machine failure rate.

What safety features are incorporated into the design?

We have different safety features for different machines, such as oil-free protection devices for smoke machines, tilt sensing devices for flamer, etc.

Is there a remote control option?

Of course, most of our machines can be remotely controlled

Are there any restrictions or regulations for using it in certain venues?

Different machines are used in different places. For example, flame or CO2 machines require professionals to operate them. Please check the user manuals before use.